Vanderbilt University Program Assistant, Alumni Engagement in Nashville, Tennessee
Program Assistant, Alumni Engagement (Job Number: 1605877)
The Department of Development and Alumni Relations (DAR) assists Vanderbilt University in securing the resources, both human and financial, that are required to achieve its mission and goals. The Department is responsible for the identification, cultivation, solicitation, and stewardship of individuals and organizations whose charitable objectives are consistent with those of Vanderbilt University’s teaching and research programs.
In support of that mission, we are currently seeking a Program Assistant of Alumni Engagement to provide coordination and support to the Assistant Director of Alumni Services – Alumni Relations on alumni engagement data initiatives, VUconnect online community, and broadcast email/ web communications.
Duties and Responsibilities:
Develop and maintain superior working relationships with DAR colleagues and alumni.
Respond appropriately and in a timely manner to inquiries and requests from alumni, parents, friends, faculty, and staff.
Prepare and handle confidential correspondence.
Prepare ad hoc reports
Support the Assistant Director of Alumni Services in alumni engagement data projects
Assist with data collection and tracking for Alumni Relations activities (i.e. volunteer, event participation, etc.)
Manage coding integrity for volunteers and participants in alumni database
Assist with developing reports that reflect progress toward engagement goals
Assist with training staff on productivity technology
Assist with VUconnect online community
Main Alumni Relations liaison for help desk questions (phone/email)
Assist with creation and/or testing VUconnect event registrations and associated reports for signature programs and other complex Chapter events (i.e. Reunion, Summer Send-Off Parties, Networking Night, etc.)
Manage online form creation, reporting and troubleshooting
Support Alumni Relations web and email communication efforts
Main liaison for Alumni Relations web updates
Assist with list extractions, retrievable content, and delivery for broadcast emails
Overall Alumni Relations support
Answer main alumni email inbo
Part of team to answer main phones
Other duties as assigned
Job requires High school graduate or GED and 2 years of experience or the equivalent.
Preferred Education, Skills, and Experiences:
Excellent organizational and interpersonal skills
Strong proofreading and editing skills with a keen attention to detail
Effective oral and written communication skills
Discretion and good judgment necessary
Ability to perform and manage multiple projects on a regular basis
Ability to work independently and as part of a team, take initiative and meet deadlines
Database knowledge (i.e. Access)
CMS experience a plus
Broadcast Email tool experience a plus (i.e. MyEmma, Exact Target)
Primary Location: TN-Nashville-Loews Vanderbilt Plaza
Organization: DAR - Alumni Relations 144500
Job: Development and Alumni Relations