Vanderbilt University Assistant Manager Interlibrary Loan in Nashville, Tennessee

Assistant Manager Interlibrary Loan (Job Number: 1800386)


About the Position:

The Vanderbilt University Library seeks a well-qualified assistant manager for the Interlibrary Loan (ILL) and Faculty Delivery Service team. The position will work with the Head of Interlibrary Loan Service to provide ongoing support and leadership for a staff of six full-time Library Assistants and 1-2 FTE student assistants sharing multiple interrelated responsibilities. The position may also provide backup assistance for copyright clearance service.

The Interlibrary Loan Service uses ILLiad, OCLC, RAPID ILL and other tools to offer interlibrary borrowing service to the Vanderbilt University community, to deliver library materials to Vanderbilt faculty, and to provide interlibrary lending service to other institutions. The service borrows and lends locally, regionally, nationally and internationally, and actively participates in various resource sharing groups and consortia (for example, ASERL, SEC, KUDZU, ATLA). The service also cooperates with other VU library units to purchase materials for the permanent collections, and to obtain permissions for use of copyrighted materials in course packs and electronic reserves.

About the Department:

The Jean and Alexander Heard Libraries are fundamental to the university’s goal of advancing scholarship and learning. We collect, preserve and make accessible a wide variety of resources, we partner with faculty and students to shape research, and we encourage the development of informed scholars and engaged citizens.

Vanderbilt University provides a stimulating work environment, with opportunities to participate in the delivery of innovative library services supported by leading edge technologies. Vanderbilt Libraries are ambitious as we build a great research library for the 21 st century, with over 4 million volumes, access to millions of e-resources, and over 900,000 serial titles, including titles available through aggregators. An active program of digital resource delivery and development is grounded in successful collaboration among library and university staff from Digital Scholarship Services, other library departments and university information technology staff.

About Vanderbilt University:

Vanderbilt is a renowned private institution founded in 1873 located a little more than a mile from downtown Nashville, TN. The university’s students, faculty, staff and visitors frequently cite Nashville as one of the perks of Vanderbilt. VU is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt was recently ranked #1 in the Princeton Review at among 382 top colleges and universities for “happiest students” - as well as #2 for “best quality of life” and “great financial aid,” #5 for “best run colleges” and “beautiful campus,” and #6 for both being in a “college city that students love” and having “great campus/city relations.”

Duties, Responsibilities, and Expected Outcomes:

  • Assist in supervising unit staff and student assistants.

  • Process ILL borrowing requests (search and verify citations, find and select potential suppliers, construct and transmit requests, handle receipt, circulation and return of borrowed items).

  • Process Faculty Delivery requests (identify, locate, retrieve and deliver ILL and Vanderbilt Library materials to campus department offices, or electronically).

  • Process ILL lending requests (evaluate and prioritize requests, locate and retrieve materials, respond/send/update records in relevant systems).

  • Monitor, troubleshoot, and follow up with users to ensure that needs are satisfied.

  • Cooperate with counterpart operations in the VU Biomedical and Law libraries.

  • Interact with VU library departments and with other VU and partner library staff to ensure that the unit operates smoothly within larger frameworks and meets the mission and goals of the Library.


  • A Bachelor’s degree plus 3 or more years of experience with research library systems, services and practices is required.

  • Preferred Qualifications:

  • Master’s degree in Library or Information Science from an accredited program, or equivalent international degree, or active enrollment such program.

  • Experience supervising full-time staff and managing a complex operation.

  • Experience in an interlibrary loan or similar service operation, or other highly relevant library experience is preferred.

  • Knowledge of ILL systems and practices is helpful.

This position requires a Bachelors and 3 Years of experience or the equivalent.

Primary Location: United States-Tennessee-Nashville

Organization: 31120 - Scholarly Resources

Job: Academic Affairs Professionals