Vanderbilt University Campus Dining Cashiers and Retail Market Clerks - Multiple Openings in Nashville, Tennessee

Campus Dining Cashiers and Retail Market Clerks - Multiple Openings (Job Number: 1801033)

Description

About the Positions

Vanderbilt Campus Dining has a passion for providing excellent food at the highest levels of quality, value, convenience, and service; and we are looking to fill several Cashier, Retail Market Clerk, and Storeroom Clerk positions within our Dining Department this summer. If you have a passion for providing great customer service and enjoy connecting with students in a collegiate environment, this is a great opportunity for you. Ideal candidates will have extensive customer service and cash handling experience.

About the Campus Dining Department:

Vanderbilt Campus Dining takes pride in the culinary creations served from our kitchens. Our Dining program is highly decorated, the winner of many prestigious awards in the foodservice industry, including Best On-Site Food Service Operation in the Nation, Best Food Service Operator, the prestigious Ivy Award, and many more. We have 2 main dining centers, 7 retail locations, and 3 specialty dining venues, and we employ over 260 employees. Click HERE to see first-hand, our award-winning and fine collegiate dining. We like to call ourselves "The Student's Kitchen Away From Home”.We now are hiring for Retail Market Clerks and Cashiers. The pay range ranges from $13.00/HR to $13.50/HR. A flexible schedule is desired.

About Vanderbilt University

Vanderbilt is a renowned private institution founded in 1873 located a little more than a mile from downtown Nashville, TN. The university’s students, faculty, staff, and visitors frequently cite Nashville as one of the perks of Vanderbilt. VU is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday.

Benefits

In addition to offering a lively community that encourages learning and celebrates diversity, VU offers a competitive, flexible benefits package including health, dental, vision, life, accidental death & dismemberment, disability insurance, paid time off, and a 403(b) retirement plan with employer match. Vanderbilt offers tuition assistance to employees, spouses, and dependent children. Also, after five years of service, Vanderbilt will pay up to 55% of the tuition for up to three dependent children to earn a bachelor's degree. Learn more about Vanderbilt's benefits at VU Benefits Overview at https://hr.vanderbilt.edu/benefits/6.1.17BenefitsOverview-Candidate-.pdf .

Key Functions and Expected Performance for Cashiers:

  • Greet customers entering the dining locations.

  • Assist customers with questions and provide accurate information on the Vanderbilt dining meal plan.

  • Operate a Micros register and follow micros handbook.

  • Issue a receipt to all dining services employees whether using cash or commodore card for payment.

  • Assist with preparing foods such as vegetables, fruits, salads, and to-go items.

  • Prepare bulk items such as tossed salad, vegetables of all kinds and dressings for the salad bar

  • Maintain and stock all beverage stations.

  • Provide quality beverages consistently for all customers by adhering to all recipes and presentation standards.

  • Transport food to the appropriate location for storage and refrigeration

  • Assists culinary staff as directed

  • Maintain temperature logs and take temperatures of food regularly and record data as instructed by management.

  • Adhere to Vanderbilt Dining cash handling and deposit procedures.

  • Other duties as assigned.

Key Functions and Expected Performance for Retail Market Clerks:

  • Greet customers entering the dining retail locations.

  • Assist customers with questions and provide accurate information on Vanderbilt Campus Dining meal plans.

  • Assist in ordering products for markets; stock shelves and mark the prices of merchandise.

  • Unlock or lock any retail location; which includes managing the alarm systems.

  • Check expiration dates of products and remove all expired items from store shelves – record information on waste logs.

  • Operate a Micros register and follow micros handbook.

  • Weigh items sold by weight to determine prices.

  • Assist with duties in other areas of the store, such as monitoring stock levels and maintaining equipment needs such as yogurt machines and coffee equipment.

  • Adhere to Vanderbilt Campus Dining cash handling and deposit procedures.

  • Receive merchandise, check in vendors and sign invoices.

  • Monitor customers for theft and follow the proper reporting; report any known theft by dining employees

  • Provide quality beverages consistently for all customers by adhering to all recipes and presentation standards.

  • Transport food to appropriate location for storage as instructed by HRMC or supervisor, correctly exhibit items for viewing and sale.

  • Monitor refrigeration temperatures and report all problems to management

  • Maintain quality and sanitary standards of State and City Health Departments and Vanderbilt Campus Dining codes.

  • Follow all safety and sanitation standards set by Vanderbilt Campus Dining

  • Understand Vanderbilt Campus Dining Meal Plans and have the ability to explain the guidelines of the plan to students and faculty.

  • Other duties as assigned.

  • Key Functions and Expected Performance of a Storeroom Clerk:

  • Assists with inventory of produce, paper products, and chemical products.

  • Receive and put away all produce, paper products, and chemical products.

  • Use FIFO method of inventory (first in, first out)

  • Enter accurate inventory data into excel tracking spreadsheet/menu management system

  • Report shipping/receiving errors to management

  • Unpack the boxes, inspect goods, and return unsatisfactory or damaged goods to the wholesaler or distribution

  • Responsible for marking goods with the proper identifying codes and prices so that supplies can be retrieved easily.

  • Move goods to and from Dining units at the request of management

  • Assist with the security and control of all storeroom products.

  • Work with management to complete monthly inventory counts

  • Assist in setting up and breaking down specific areas for special events – moving tables chairs and assisting with table settings

  • Other duties as assigned.

Physical requirements

Ability to lift at least 50 lbs frequently

Ability to bend, stoop and kneel while stocking shelves

Required Soft Skills

  • Acceptance of Feedback – Ability to take constructive criticism with grace, and make improvements without taking it personally or holding grudges. When wrong, owns it – freely admits mistakes.

  • Adaptability – Ability to read cues and adapt accordingly. Ability to adjust style and approach to accommodate the styles and needs of others. Can anticipate and effectively de-escalate potential conflicts.

  • Creative Thinking – Ability to go beyond the boundaries of the job description, willingly takes on new challenges, finds creative solutions rather than always awaiting a manager’s direct instructions

  • Helpful Nature – Offers to help lighten the load for others in times of need. Volunteers rather than waiting to be asked. Understands that almost no one works in a silo, and will need the help of others to do their job well, and that by helping others first, they will likely reciprocate.

  • Integrity – Holds oneself accountable; takes responsibility for failures as well as successes, recognizes that trust is required to hold a team together.

  • Maturity -- Exhibits professional maturity; doesn’t pass the buck to dodge accountability; doesn’t engage in petty office politics or inappropriate social conduct

  • Respect – Is friendly, tirelessly cordial, polite, and genial. Comes in to work with a good attitude and doesn’t bring their own personal “little black clouds” into the work environment.

  • Responds Promptly -- When emails and phone messages aren’t returned in a timely way, it sends the message that the other party is not important. Responds even if just to acknowledge receipt and provide a timeframe by which the requester can expect a full response.

  • Is Nice – Asks questions and is a good listener. Smiles and is grateful. Sends appropriate notes of thanks to others who have helped. Avoid gossip or saying negative things about co-workers. Patient and generous. Make suggestions rather than stating hard and fast opinions. Avoids being negative, sarcastic, and cynical.

  • Shares – Shares information. Communicates. Transmits knowledge . . . knowledge isn’t power – sharing knowledge is. Asks for advice.

  • Resilience -- Is resilient in the face of daunting challenges and setbacks; bounces back readily.

  • Work through Issues – It isn’t about the people, it’s about the outcome. If things aren’t going well, outcomes suffer. Be willing to have crucial conversations if things aren’t going well. Doesn’t just complain to management . . . does everything possible to remedy the situation directly first.

  • Teamwork – Values teamwork and co-workers; make them feel valuable and important by acknowledging what they do. Doesn’t expect from others effort that one is unwilling to do themselves. Find ways to complement other’s strong suits.

  • Praises Publicly; Criticizes Privately. When dealing with a difficult co-workers or customers, “pretend your children are watching” how the situation is handled. Good manners help keep a cool head. Gives credit where credit is due.

  • Assumes the Best -- Assume that others are working as hard as you are on things that are as important as what you are working on. Just because you don’t know what someone does, it doesn’t mean they’re not doing anything.

  • Raises the Bar – Expects and delivers excellence. Is a creative problem solver. Is proactive. Welcomes input on making things better. Places a high value on learning and getting better

Primary Location: United States-Tennessee-Nashville

Organization: 36546 - Rand Dining Center

Job: Service/Maintenance Staff