Vanderbilt University HR Operations Consultant in Nashville, Tennessee

HR Operations Consultant (Job Number: 1800968)


Position Summary:

The HR Operations Consultant is part of the Business Process Optimization team at Vanderbilt University and is responsible for the ongoing maintenance, configuration, and support of Vanderbilt’s Oracle Cloud Finance and Human Capital Management (HCM) system. Reporting directly to the Associate Director of System Consulting, the Solutions Consultant serves as a key partner to operational leaders in Finance, Human Resources and Information Technology.

The Business Process Optimization team is charged with working strategically across the university to build efficient, repeatable business processes, training the community on system changes and best practices, and maintaining Vanderbilt’s Oracle Cloud system. The BPO team is highly collaborative, with a culture focused on supporting each other in getting the right work done the right way.

The Solutions Consultant will have a portfolio of systems for which s/he is responsible for managing the routine operations. This includes serving as a key resource for operational leaders in accomplishing business goals through system configuration. Additionally, this position is responsible for delivering excellent customer service to both end users and business process owners, monitoring monthly and quarterly releases from Oracle for system changes, conducting configuration and testing for quarterly releases, and creating detailed analysis of transactional metrics to support process optimization. The Solutions Consultant must be creative, a strategic thinker, innovative, resourceful, and utilize entrepreneurial thinking in meeting challenges.

About Vanderbilt University:

Vanderbilt is a renowned private institution founded in 1873 and located in the heart of Nashville, Tennessee. The university’s students, faculty, and frequently cite Nashville and the surrounding area as one of the many perks of being a part of Vanderbilt community. Vanderbilt University is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. It is a place where your diversity is sought and celebrated. It is a place where employees know they are part of something bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt was recently ranked #1 in the Princeton Review among 382 top colleges and universities for “happiest students” - as well as #2 for “best quality of life” and “great financial aid,” #5 for “best run colleges” and “beautiful campus,” and #6 for both being in a “college city that students love” and having “great campus/city relations.”

Key Functions and Expected Performance:

  • ManagingWork Processes

  • Communicatescomfortably at all levels within the university; consummate team playerable to work effectively up, down and across the university

  • Buildsand maintains strong working relationships with university stakeholders

  • A bias for action even in the face of ambiguityand complexity.

  • Attackseverything with drive and energy; drives to finish everything he/she starts. Iseffective and efficient at marshalling multiple resources to get things done;lays out tasks in sufficient detail to mark the trail; is able to get thingsdone with less and in less time; can work on multiple tasks at once withoutlosing track; foresees and plans around obstacles.

  • Is an effective process, work flow, and systemsdesigner; is good at figuring out what to measure to track progress; can quicklydiagnose and fix a work flow problem; always looking for incremental processimprovement.

  • Adaptseasily to changes in technology and process

  • Modelsintrinsic integrity and excellent professional judgment while exhibitingunquestioned discretion with highly sensitive and confidential information

  • SystemKnowledge

  • Maintainsan extensive understanding of Oracle Cloud functions and related connections amongall parts of Oracle Cloud

  • Understands integrations between Oracle Cloud and othersystems used at Vanderbilt

  • Serves as expert in Oracle Cloud configuration

  • SystemConfiguration

  • Translates the institution’s business needs intothe appropriate configuration, or where those needs cannot be met, work withleaders to find suitable alternatives

  • Monitors release notes for impact of upcomingsystem changes and communicates as necessary

  • Assists with detailed system testing for processchanges and quarterly releases

  • Works collaboratively with BPO team, functionalleaders, and information technology to prioritize change requests

  • UserSupport

  • Serves as escalation point for end-user supportrequests

  • Provides ongoing support to functional teams

  • Serve as source of truth for system functionality

  • Assists with management of Oracle Service Requests(SRs)

Supervisory Relationships :

This position does not have supervisory responsibility. This position reports administratively and functionally to Associate Director of Solutions Consulting.

Experience and Education :

  • Bachelor’sdegree and 2-3 years of relevant experience with demonstrated progressiveresponsibility

  • Modernsystem experience preferred; Oracle Cloud HCM, ERP, P2P, PPM experience a plus

About Vanderbilt Benefits:

In addition to offering a lively community that encourages learning and celebrates diversity, Vanderbilt University offers a competitive, flexible benefits package including health, dental, vision, life, accidental death & dismemberment, disability insurance, paid time off, and a 403(b) retirement plan with employer match. Vanderbilt offers tuition assistance to employees, spouses and dependent children. Also, after five years of service, Vanderbilt will pay up to 55% of the tuition for up to three dependent children to earn a bachelor's degree. Learn more about Vanderbilt's benefits at VU Benefits Overview at .

Key Characteristics of a Successful Team Member in thisWork Unit:

  • Analytical& Detail-Oriented –Accurately assesses information and applies applicable law, policy andprocedure. Considers the long term implications of actions today andadvises employees appropriately. Even small mistakes can create bigissues; attention to detail work indicates care about the outcomes.

  • Integrity – Holds oneselfaccountable; takes responsibility for failures as well as successes,recognizes that trust is required to hold a team together.

  • Raises the Bar – Expects and deliversexcellence. Is a creative problem solver. Is proactive. Welcomes input onmaking things better. Places a high value on learning and gettingbetter

  • Hard-Working – Is industrious as wellas efficient (busy isn’t the same as productive). Can juggle multiplecompeting priorities simultaneously without becoming overwhelmed.

  • Teamwork – Genuinely valuesteamwork and co-workers; make them feel valuable and important byacknowledging what they do well. Doesn’t expect from others effortthat one is unwilling to do themselves. Finds ways to acknowledgeother’s strong suits.

Job requires Bachelors and 3 years of experience or the equivalent.

Primary Location: United States-Tennessee-Nashville

Organization: 44500 - Business Systems and Process Support

Job: Information Technology Professionals