Vanderbilt University Learning & Development Consultant in Nashville, Tennessee

Learning & Development Consultant (Job Number: 1800947)

Description

Position Summary:

The Learning Consultant is part of the Business Process Optimization (BPO) team at Vanderbilt University and is responsible for training, communications, and user support of Vanderbilt’s Oracle Cloud Finance and Human Capital Management (HCM) system. Reporting directly to the Director of Learning and Communications Strategy, the Learning Consultant will develop and deliver communications and training for Vanderbilt users for our business systems and processes.

The Business Process Optimization team is charged with working strategically across the university to build efficient, repeatable business processes, training the community on system changes and best practices, and maintaining Vanderbilt’s Oracle Cloud system. The BPO team is highly collaborative, with a culture focused on supporting each other in getting the right work done the right way.

The Learning Consultant enjoys teaching and learning, as a significant portion of this position is spent interacting with Oracle Cloud users, whether in a classroom setting or through providing on-going support in other settings. In addition to classroom instruction, the Learning Consultant will review, update and create interactive teaching materials to grow and implement Vanderbilt’s Oracle Cloud learning programs. Additionally, on-going assessment of the effectiveness of training methods and programs is required.

About Vanderbilt University:

Vanderbilt is a renowned private institution founded in 1873 and located in the heart of Nashville, Tennessee. The university’s students, faculty, and frequently cite Nashville and the surrounding area as one of the many perks of being a part of Vanderbilt community. Vanderbilt University is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. It is a place where your diversity is sought and celebrated. It is a place where employees know they are part of something bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt was recently ranked #1 in the Princeton Review among 382 top colleges and universities for “happiest students” - as well as #2 for “best quality of life” and “great financial aid,” #5 for “best run colleges” and “beautiful campus,” and #6 for both being in a “college city that students love” and having “great campus/city relations.”

Key Functions and Expected Performance:

  • Communication and Collaboration

  • Communicates comfortably at all levels within the university; consummate team player able to work effectively up, down and across the university.

  • Builds and maintains strong working relationships with university stakeholders

  • A bias for action even in the face of ambiguity and complexity.

  • Attacks projects with drive and energy; drives to finish everything he/she starts. Is effective and efficient at marshaling multiple resources to get things done; lays out tasks in sufficient detail to mark the trail; is able to get things done with less and in less time; can work on multiple tasks at once without losing track; foresees and plans around obstacles.

  • Is an effective process, workflow, and systems designer; is good at determining what to measure to track progress; can quickly diagnose and fix a workflow problem; always looking for incremental process improvement.[BLS1]

  • Adapts easily to changes in technology and process

  • Models intrinsic integrity and excellent professional judgment while exhibiting unquestioned discretion with highly sensitive and confidential information

  • Develop and deliver Oracle Cloud Training courses, reference resources, and materials

  • Maintains a thorough understanding of Oracle Cloud system functions and related business processes

  • Build collaborative relationships with internal subject matter experts, content owners, cross-functional teams and business leaders to determine user performance objectives

  • Create and present training plans, including the recommended approach (e.g., instructor-led, online, blended), course outlines/storyboards and learning activities

  • Build and maintain eLearning modules in accordance with training plan(s)

  • Create and facilitate instructor-led courses and related materials in accordance with training plan(s)

  • Publish and manage learning materials in the online Learning Management System

  • Provide ongoing support to participants subsequent to class

  • Evaluate ongoing training applicability and effectiveness

  • Assess the effectiveness of a learning program

  • Create course assessments, review results and make recommendations for improvements, as applicable

  • Conduct follow-up assessments and periodic course reviews to determine the continued applicability of course material

Supervisory Relationships :

This position does not have supervisory responsibility. This position reports administratively and functionally to the Associate Director of Learning and Communications.

Experience and Education :

  • Bachelor’s degree is required

  • Advanced degree and/or professional certification preferred

  • 2+ years of relevant experience is required

  • Excellent written communication required

  • Excellent presentation skills required

  • Experience with e-learning and creative software (e.g., Adobe Captivate, Adobe Creative Cloud) is required

  • Proven experience managing multiple projects with overlapping timelines

  • Use of modern Finance and/or Human Resources system experience preferred; Oracle Cloud HCM, ERP, P2P, PPM experience is highly preferred

About Vanderbilt Benefits:

In addition to offering a lively community that encourages learning and celebrates diversity, Vanderbilt University offers a competitive, flexible benefits package including health, dental, vision, life, accidental death & dismemberment, disability insurance, paid time off, and a 403(b) retirement plan with employer match. Vanderbilt offers tuition assistance to employees, spouses, and dependent children. Also, after five years of service, Vanderbilt will pay up to 55% of the tuition for up to three dependent children to earn a bachelor's degree. Learn more about Vanderbilt's benefits at VU Benefits Overview .

ey Characteristics of a Successful Team Member in this Work Unit:

  • Analytical & Detail-Oriented – Accurately assesses information and applies applicable law, policy, and procedure. Considers the long-term implications of actions today and advises employees appropriately. Even small mistakes can create big issues; attention to detail work indicates care about the outcomes.

  • Integrity – Holds oneself accountable; takes responsibility for failures as well as successes, recognizes that trust is required to hold a team together.

  • Raises the Bar – Expects and delivers excellence. Is a creative problem solver. Is proactive. Welcomes input on making things better. Places a high value on learning and getting better

  • Hard-Working – Is industrious as well as efficient (busy isn’t the same as productive). Can juggle multiple competing priorities simultaneously without becoming overwhelmed.

  • Teamwork – Genuinely values teamwork and co-workers; make them feel valuable and important by acknowledging what they do well. Doesn’t expect from others effort that one is unwilling to do themselves. Finds ways to acknowledge other’s strong suits.

Job requires Bachelors and 3 years of experience or the equivalent.

Primary Location: United States-Tennessee-Nashville

Organization: 44500 - Business Systems and Process Support

Job: Academic Affairs Professionals