Vanderbilt University Library Mail Assistant in Nashville, Tennessee

Library Mail Assistant (Job Number: 1800322)


About the Position

Accurate and timely pickup, packaging, sorting, transporting, and delivery of Library mail and materials. Other duties include immediate transport of urgent hand deliveries and serving as a contingency driver utilizing the VU vehicle. This position reports to the Facilities Director.

About Vanderbilt University

Vanderbilt is a renowned private institution founded in 1873 located a little more than a mile from downtown Nashville, TN. The university’s students, faculty, staff and visitors frequently cite Nashville as one of the perks of Vanderbilt. VU is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt was recently ranked #1 in the Princeton Review at among 382 top colleges and universities for “happiest students” - as well as #2 for “best quality of life” and “great financial aid,” #5 for “best run colleges” and “beautiful campus,” and #6 for both being in a “college city that students love” and having “great campus/city relations.”

Duties, Responsibilities, and Expected Outcomes

Responsible for the daily operations and services of The Heard Library (419 21 st Avenue South)

• Serves as the first responder for guests to the loading dock entrance.

• Monitors Mailroom area security.

Serves as contingency library messenger in the absence of the Lead Library Messenger.

• Must maintain current valid Tennessee driver’s license, and be able to drive the VU vehicle.

• Follows messenger route as set by Library Administration.

Responsible for accurate and timely mail pickups, sorting, transport, and deliveries prompted in the Vanderbilt Library Systems and as assigned by the Facilities Coordinator and the Lead Messenger.

Maintains a minimum of two daily pedestrian rounds according to schedule.

• Divinity/Kesler Library

• Office of Interlibrary Loan

• Preservation Lab

• Science Library

• Special Collections

• Office of University Librarian

• Circulation Desk

• 8 th Floor Grill

Receives cash and checks to deposit for Library Administration.

• Get appropriate signatures and keep paper trail.

Responsible for event setup (tables, chairs, etc.) as requested by the Programs and Special Projects Coordinator for the Community Room and Gallery.

• Occasionally assist with Library furniture and uipmenttransport/relocations.

• Must be able to lift 50 lbs.

Coordinates workflow to meet stated delivery times for external pickup such as ILL courier, U.S. Mail, UPS, and FedEx.

• Maintains flexibility in schedule to aid with urgent requests.

Responsible for accurate verbal and written communication with staff, faculty, guests, and a variety of services representatives in regards to library mailroom services.

Serves as the Library’s Ink cartridge recycle representative.

Prepares itemized USPS documentation for library items sent to Station B.

• Occasionally schedule FedEx and DHL pickups for staff.

• Able to answer inquiries regarding incoming and outing packages.

Responsible for packaging items securely for shipping.

• Operates foot-operated, heavy duty fastening stapler.

• Creates UPS labels.

• Tracks and archives records of UPS shipments.

Serves as Better World Books representative .

• Retrieval of packed boxes

• Printing labels

• Shipping and keeping statistics of volumes shipped.

Responsible for the distributing of packaging material and boxes to all assigned faculty.

Performs other duties as assigned .


Candidates must have a high school diploma or GED and 2 years of experience and a valid Tennessee Driver’s License. Must be able to lift at least 50 lbs.

The most competitive candidates are likely to have a high school Diploma (or GED) and experience either in a library, mailroom, or shipping and receiving operation.

Must be enthusiastic and customer service focused. The ideal candidate will also be flexible and able to handle multiple (and sometimes competing) priorities.


In addition to offering a lively community that encourages learning and celebrates diversity, VU offers a competitive, flexible benefits package including health, dental, vision, life, accidental death & dismemberment, disability insurance, paid time off, and a 403(b) retirement plan with employer match. Vanderbilt offers tuition assistance to employees, spouses and dependent children. Also, after five years of service, Vanderbilt will pay up to 55% of the tuition for up to three dependent children to earn a bachelor's degree. Learn more about Vanderbilt's benefits at VU Benefits Overview at

This position requires a High School diploma or GED and 2 years of experience or the equivalent.

Primary Location: United States-Tennessee-Nashville

Organization: 31120 - Scholarly Resources

Job: Administrative / Office Support Supervisors, Leads, and Staff