Vanderbilt University Manager, Student Engagement & Inclusion (Owen) in Nashville, Tennessee
Manager, Student Engagement & Inclusion (Owen) (Job Number: 1801434)
About the Position :
The Manager of Student Engagement and Inclusion is part of the Academic Programs & Student Life office within the Owen Graduate School of Management at Vanderbilt University and is a key individual contributor responsible for collaborating with many groups at Owen to provide support student-related services. The Manager of Student Engagement and Inclusion will be responsible for managing and implementing services and programming that foster the personal scale culture of the school and that provide a safe, satisfying and enriching environment for Owen students. The Manager of Student Engagement and Inclusion will be primarily responsible for building a sense of community in the MBA program, developing student leadership initiatives and programs that advance the school’s strategic goals and objectives. This position is a key leadership position in the Academic Programs and Student Life Office requiring effective and diplomatic communication, critical thinking and analytical skills in order to develop strategic recommendations for senior leadership. Reporting to the Assistant Dean of Academic Programs and Student Life, this position interacts with students, staff, faculty, and internal/external stakeholders.
About the Work Unit :
The Academic Programs & Student Life office is dedicated to helping students make the most of their time at Owen and achieve academic and personal success. The central mission of the Office of Academic Programs and Student Life is to be the primary source for academic-and student-life support and to deliver and explain school policies, procedures, and requirements. The Academic Programs team provides academic planning, exam scheduling, personal counseling and support, academic assistance (tutoring, enhancing study skills, success planning), degree progression support (academic standing, degree audits, graduation requirements, academic warnings), and executes changes in status - including voluntary and medical withdrawals, dismissals and leaves of absence. The department provides financial and personal support for case competitions, community events, school trips, student government, and weekly Closing Bell activities. The department advises the Owen Honor Council and oversees honor code violations, hearings and manages outcomes. The Office handles disciplinary and grievance procedures and connects students to resources on campus in partnership with Vanderbilt Title IX and Student Discrimination, Student Access Services, Equal Employment Opportunity Offices and the University Counseling Center. The Office is responsible for managing the Summer International Business Program - a 3 week pre-MBA program for international students and executes the annual commencement exercises and diploma-awarding ceremony.
Duties and Responsibilities:
The Manager of Student Engagement and Inclusion is a key position in the school, requiring effective and diplomatic communication skills in order to develop strategic recommendations for senior leadership. This position is responsible for achieving and maintaining a high-quality student experience as reflected by the annual student satisfaction surveys.
Student Support Services
Oversee student-led initiatives from diversity groups such as the OBSA, Owen Out and Allied, and Latin Business Association. Partner with offices and departments across the university to support the unique identities of each professional student.
Provide opportunities for social interaction with students in the Master of Accountancy, Master of Science in Finance and Master of Marketing, as well as with the larger Vanderbilt graduate and professional student community.
Use sound judgement and decision-making skills to respond to concerns or complaints brought to the administration’s attention by individuals, student organizations, or groups of students.
In coordination with Owen’s office of Marketing & Communications (MarComm)
Assist student leaders in organizing events and train students in the use of Anchor Link for all club events. Monitor club events and participate in Closing Bell and other student events weekly. Oversee student communications through Anchor link (i.e., closed monitors, weekly announcements, print advertising, and student-facing pages of the intranet) which includes maintaining upcoming events, banner ads, and Twitter and Instagram accounts.
Oversee club websites and student-life areas of Owen’s website to ensure timely updates.
Develop, analyze, maintain and communicate to students all applicable university and Owen policies regarding Student Organizations.
In coordination with Academic Programs and Student Life.
Provide guidance and manage campus resource referral process for Owen students with personal, emotional, or professional difficulties and work with faculty to identify at-risk students and students with disabilities. Connect students to Student Life Directors for follow-up and monitoring. Work with campus leaders in Vanderbilt’s Student Care Networks, including University Counseling Center (UCC), Project Safe, Student Accountability and Student Health to develop care teams for students of concern.
Work closely with students requiring special accommodations in coordination with the appropriate university offices (i.e., formulating, approving and arranging for reasonable course and classroom accommodations for students with disabilities and ensuring ADA compliance; students requiring extended exam time, special proctoring needs, etc.) Work with Assistant Dean and students to deal with extended illnesses and absences.
With the Assistant Dean, lead the Owen school response to student emergencies and other serious student situations.
Student Organizations and Programming Services
This component of the position includes overseeing and advising student organizations including new officer transition, event planning, funding allocation and corporate sponsorship solicitation. The Manager of Student Engagement and Inclusion is responsible for managing risk, ensuring safety and enlisting security as needed in student event planning.
Provide leadership, direction, support and recommendations to Owen Student Government Association (OSGA) and maintain/update annual student organization guide.
Provide leadership and support for student organizations in need of assistance in strengthening membership or programming. Coordinate with club leaders when hosting guest lecturers and corporate speakers/ events. Review and approve proposals submitted by students and student organizations and other student-sponsored events that are eligible for funding.
Work with internal communications team to publicize student related event programming including programming for 40 student organizations, the OSGA, and assist as needed with any other special initiatives held for students on behalf of the School.
Liaise with the Center leaders on student-related events, projects and trips.
With the Leadership Development Program (LDP), support the work of OSGA to advance institutional goals and manage club transitions year-to-year.
Coordinate with the Office of Academic Programs to arrange study breaks during exams and coffee hours each module.
Work with Facilities personnel and Dean’s office to reserve Owen space for club-related events.
The Manager of Student Engagement and Inclusion is responsible for planning events and activities that further our inclusive, global and diverse community. A key focus is on new program development and student engagement. Additionally, the position provides leadership and training in areas of student engagement as needed for student-facing staff and influences student life policies and procedures that foster Owen’s personal scale culture.
Formulate long-range student affairs planning to advance institutional goals and inclusion initiatives.
Participate in Web chats with Admissions office and develop online materials for curricular Orientation.
Keep Academic Programs team apprised of problems or improvements needed for student events and activities.
Provide training and guidance to OSGA as new processes are rolled out to facilitate coordination of student event programming.
Formulate long-range student affairs planning to advance institutional goals and inclusion initiatives.
In coordination with clubs and other groups at Owen, plan and implement school-wide special events (holiday parties, celebrations, recognitions) and develop new events in support of campus initiatives (Mental Health week, Green Dot Program, ‘Movember’ etc.)
Serve as an active member of the Orientation Committee and engage with incoming students for Orientation events.
Coordinate travel with faculty advisors and case teams where administrative advisor is required (e.g. annual SEC MBA Case Competition). Handle logistics for internal and Owen sponsored Case Competitions.
Work with the Dean’s Office and Owen Student Government (OSGA) in planning and executing Town Halls.
In coordination with Owen Marketing & Communications
Ensure all student events are added to the Central Calendar, Anchor Link and reserved in the EMS – room scheduler.
Manage and coordinate with VUIT to produce the annual student photo directory.
Create student life weekly updates for OSGA “What’s Happening “newsletter.
Work with Marketing & Communications for design of pertinent questions for annual student satisfaction surveys.
Work to ensure compliance with required University pre-matriculation modules for all incoming MBA students including Haven Plus, Protection of Minors, Protection of Minors Renewal (for returning students) and Campus Safety
Serve as budget administrator in overseeing funding for all student related activities.
Support the Business Office with financial transactions and student employment and ensure compliance with policies.
Work directly with student organization officers to ensure compliance with fiscal requirements.
Manage the budget for case competitions and administer pre and post trip required travel documents.
Provide guidance to student organizations on cost-saving measures such as combining club events or caterers.
Ensure that all club expenses are submitted in a timely fashion and follow up with Business office before year-end.
A Bachelor’s degree from an accredited institution of higher education is necessary. Master’s degree preferred.
Ability to work flexible hours (occasionally long and sometimes irregular).
Evening events and occasional travel should be expected.
At least five years of directly comparable experience is necessary.
Experience in a student-oriented role within higher education is preferred.
Extremely well organized with the ability to prioritize in a fast-paced environment is preferred.
Excellent interpersonal skills, flexible, collaborative and ability to interact fluidly with the many different individuals and departments across the university is preferred.
Positive, energetic and a motivated, entrepreneurial attitude is preferred.
Student-oriented; experience working in a higher education or academic setting is preferred.
Proficient in Windows and Mac OSX, Windows Office, CRM and mail campaign tools
Strong problem-solving and decision making skills are preferred.
Proven record of accomplishment as a resourceful, self-starter able to take ownership of projects and initiatives is preferred.
Capacity to work with flexibility on several tasks simultaneously and to meet various concurrent deadlines is preferred.
Ability to develop and maintain strong, positive customer and peer relationships is preferred.
Attention to detail and high level of accuracy is preferred.
Ability to work well independently and as part of a team; a solid work ethic is preferred.
About Vanderbilt University
Vanderbilt is a renowned private institution founded in 1873 and located in the heart of Nashville, Tennessee. The university’s students, faculty, and staff frequently cite Nashville and the surrounding area as one of the many perks of being a part of Vanderbilt community. Vanderbilt University is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. It is a place where your diversity is sought and celebrated. It is a place where employees know they are part of something bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt was recently ranked #1 in the Princeton Review at https://news.vanderbilt.edu/2017/08/01/vanderbilt-has-happiest-students-again-according-to-2017-princeton-review-best-colleges-rankings/ among 382 top colleges and universities for “happiest students” - as well as #2 for “best quality of life” and “great financial aid,” #5 for “best run colleges” and “beautiful campus,” and #6 for both being in a “college city that students love” and having “great campus/city relations.”
About Vanderbilt Benefits
In addition to offering a lively community that encourages learning and celebrates diversity, Vanderbilt University offers a competitive, flexible benefits package including health, dental, vision, life, accidental death & dismemberment, disability insurance, paid time off, and a 403(b) retirement plan with employer match. Vanderbilt offers tuition assistance to employees, spouses and dependent children. Also, after five years of service, Vanderbilt will pay up to 55% of the tuition for up to three dependent children to earn a bachelor's degree. Learn more about Vanderbilt's benefits at VU Benefits Overview at https://hr.vanderbilt.edu/benefits/6.1.17BenefitsOverview-Candidate-.pdf .
This position requires a Bachelors degree and 3 years of experience or the equivalent.
Primary Location: United States-Tennessee-Nashville
Organization: 20060 - Owen: Student Services