Vanderbilt University Program Coordinator (Next Steps Program) in Nashville, Tennessee

Program Coordinator (Next Steps Program) (Job Number: 1800956)


Position Summary :

The Program Coordinator/Job Developer works within the Next Steps Program at the Vanderbilt Kennedy University Center for Excellence in Developmental Disabilities and is a key individual contributor responsible for establishing and supporting excellent job training, career development, and paid employment experiences that align with the goals and interests of students with intellectual disability enrolled in Next Steps at Vanderbilt. Reporting directly to the Career Development Director, the Program Coordinator/Job Developer works with faculty, staff, students, and external personnel to provide inclusive employment opportunities.

The Program Coordinator/Job Developer acts as a link between individuals and the employment setting to help students to have fulfilling and satisfying work lives.

About the Work Unit :

Next Steps at Vanderbilt is a 4-year inclusive higher education program committed to providing students with intellectual disabilities inclusive, transformational postsecondary education in academics, social and career development, and independent living, while honoring equality, compassion, and excellence in all endeavors.

The Vanderbilt Kennedy Center for Excellence in Developmental Disabilities provides innovative leadership in education, research and services to people with disabilities, the community, and families.

We promote the independence, self-determination, productivity, integration, and inclusion of individuals with developmental disabilities and provide supports for families.

Key Functions and Expected Performance:

  • Develops paid internships and permanent employment for students enrolled in Vanderbilt through Next Steps.

  • Leads customized employment meetings to discover interests, talents and support needs.

  • Develops individualized plans for employment.

  • Undertakes career planning and assessment.

  • Performs job task analyses with accompanying knowledge of appropriate accommodation strategies.

  • Assesses skill development and accommodation needs.

  • Collaborates and communicates with the Department of Rehabilitation (VR) and Social Security services.

  • Utilizes business networking, relationship building, and customer service skills to develop sustainable internship and employment partners in the community.

  • Provides leadership, ongoing support, and evaluation for 10-15 student job coaches.

  • Assists students in learning about career development (e.g., lead/assist with seminars, involvement in independent studies, career technology coursework).

  • Maintains detailed career training and employment records for all students.

  • Develops, plans, and coordinates career development activities, such as career fairs, and professional development seminars.

  • Provides one-on-one job coaching/supports to NS students as needed, some of which will most likely occur in the evening and weekend hours.

  • Assists the Career Development Director to build strong collaborative networks with Vanderbilt and the Tennessee College of Applied Technology’s faculty, staff, and other related program personnel to provide inclusive employment opportunities.

  • Helps identify possible courses of study at TCAT for NS students; serves as contact person between NS and the TCAT instructors and Administration; assists in supporting students attending classes at TCAT; assists with travel training to and from TCAT as needed.

  • Serves as an advisor to several students, including leadership and oversight responsibilities associated with advising.

  • Assists with presentations at various conferences and recruiting events.

  • Assists with communication and meetings with families of Next Steps students.

  • Assists with follow-up Next Steps students, Vanderbilt students, and employers who have directly worked with the program.

  • Acts as a liaison for the program by answering inquiries, providing information and addressing concerns

  • Works collaboratively with the Next Steps team to help provide support for evenings and weekends when needed.

Supervisory Relationships :

This position has supervisory responsibility over student job coaches; this position reports functionally and administratively to the Career Development Director

Experience and Skills :

  • Bachelor’s degree from an accredited institution of higher education is required.

  • 1-2years of relevant experience is required

  • Master’s degree in Special Education from an accredited institution of higher education is preferred.

  • Licensure as a teacher is preferred.

  • Experience working with youth or young adults with disabilities is preferred.

  • Experiences successfully finding and supporting employment for people with disabilities is preferred.

  • Knowledge of and experience in the world of work, and a strong desire to develop employability skills is preferred.

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community is preferred.

  • Ability to communicate effectively, both orally and in writing is preferred.

  • Skill in the use of personal computers and related software applications is preferred.

  • Interviewing skills are preferred.

  • Ability to maintain confidentiality of records and information is preferred.

  • Ability to make evaluative judgments is preferred.

  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments is preferred.

Key Characteristics of a Successful Team Member in this Work Unit:

§ Helpful Nature – Offers to help lighten the load for others in times of need. Volunteers rather than waiting to be asked. Understands that almost no one works in a silo and needs the help of others to do their job well; recognizes that by helping others first, others will likely reciprocate.

§ Adaptability – Reads cues and adapt accordingly. Adjusts style and approach to accommodate the styles and needs of others. Can anticipate and effectively de-escalate potential conflicts.

§ Teamwork – Genuinely values teamwork and co-workers; make them feel valuable and important by acknowledging what they do well. Doesn’t expect from others effort that one is unwilling to do themselves. Finds ways to acknowledge other’s strong suits.

§ Hard-Working – Is industrious as well as efficient (busy isn’t the same as productive). Can juggle multiple competing priorities simultaneously without becoming overwhelmed.

§ Honest and Transparent – Doesn’t have hidden agendas. Doesn’t play people against each other. Is authentic and forthright.

General Characteristics of a Successful Vanderbilt University Staff Member :

§ Acceptance of Feedback – Takes constructive criticism with grace, and make improvements without taking it personally or holding grudges. When wrong, owns it – freely admits mistakes.

§ Analytical & Detail-Oriented – Accurately assesses information and applies applicable law, policy and procedure. Considers the long term implications of actions today and advises employees appropriately. Even small mistakes can create big issues; attention to detail work indicates care about the outcomes.

§ Assumes Positive Intent – Assume that others are working and taking action with good intentions. They may not have all the information yet and asking thoughtful questions and providing information is critical to mutual understanding and moving forward with success.

§ Assumes the Best -- Assume that others are working as hard as you are on things that are as important as what you are working on. Just because you don’t know what someone does, it doesn’t mean they’re not doing anything.

§ Autonomous – Self-managing; self-motivated. Manages time, activities and outcomes well so that progress stays on track. Cleans up after themselves.

§ Believes – Believes in the work being done and in the importance of the organization’s mission.

§ Creative Thinking – Goes beyond the boundaries of the job description, willingly takes on new challenges, finds creative solutions rather than always awaiting direct instructions

§ Eager – Enthusiastic, wanting to learn, wanting to continue one’s personal and professional development and expertise.

§ Integrity – Holds oneself accountable; takes responsibility for failures as well as successes, recognizes that trust is required to hold a team together.

§ Maturity – Exhibits professional maturity; doesn’t pass the buck to dodge accountability; doesn’t engage in petty office politics or inappropriate social conduct

§ Naturally Communicates – Readily shares information and is comfortable working within a highly collaborative team. Communicates proactively. Understands that open communication and the sharing of knowledge is fundamental to the success of the team. Asks for advice, and considers it thoughtfully.

§ Nice – Asks caring, interested questions and is a good listener. Smiles and is grateful. Sends appropriate notes of thanks to others who have helped. Avoid gossip or saying negative things about co-workers. Patient and generous. Make suggestions rather than stating hard and fast opinions. Avoids being negative, sarcastic, and cynical.

§ Optimistic – Is friendly, tirelessly cordial, polite, and genial. Comes in to work with a good attitude and doesn’t bring their own personal “little black clouds” into the work environment.

§ Perspective – Maintains a sense of humor and perspective. Can laugh first and foremost at oneself.

§ Praises Publicly; Criticizes Privately – When dealing with a difficult co-workers or customers, “pretend your children are watching” how the situation is handled. Good manners help keep a cool head. Gives credit where credit is due.

§ Raises the Bar – Expects and delivers excellence. Is a creative problem solver. Is proactive. Welcomes input on making things better. Places a high value on learning and getting better

§ Reliable – Does what they say they will do, when they say they will do it. Shows up for work when expected. Doesn’t push the burden of work volume or deadlines to others.

§ Resilient – Is resilient in the face of daunting challenges and setbacks; bounces back readily.

§ Respect – Is friendly, tirelessly cordial, patient, polite, and genial. Comes in to work with a good attitude and is ready to help campus employees, managers, and colleagues through what may be a difficult and overwhelming time for them.

§ Responds Promptly – When emails and phone messages aren’t returned in a timely way, it sends the message that the other party is not important. Responds even if just to acknowledge receipt and provide a timeframe by which the requester can expect a full response.

§ Sharing – Shares information. Communicates proactively. Transmits knowledge; recognizes that “knowledge is power” is less effective than “sharing knowledge is power.” Asks for advice, and considers it thoughtfully.

§ Works through Issues – Recognizes that the work is about successful outcomes. If things aren’t going well, outcomes suffer. Is willing to have crucial conversations if things aren’t going well. Doesn’t just complain to management . . . does everything possible to remedy the situation directly first.

Job requires Bachelors and 1 Years of experience or the equivalent.

Licensure, Certification, and/or Registration (LCR):

Primary Location: United States-Tennessee-Nashville

Organization: 21220 - Special Education

Job: Institutional Affairs Professionals